is Professor of Marketing and of Decisions, Risk, and Operations,
Columbia University. Don received his Ph.D. and M.B.A. from
the
University of Chicago in the fields of economics and mathematics,
has been teaching for more than forty years at Columbia, and
is a
recipient of the Business School's Distinguished Teaching Award.
Don is a visiting professor at the China Europe International Busi-
nessSchool in Shanghai and has also taught at INSEAD, the Uni-
versity of California-Berkeley, the Australian Graduate School of
Management, Skolkovo (the Moscow School of Management), the
U.S. Business School in Prague, the Hong Kong University of Science
and Technology, and the Indian School of Business. His articles have appeared in numerous publications such as the Harvard Business
Review, Journal of Marketing, Journal of Marketing Research, and Management Science. He is the author of the best-sellingMarketing 101 (Wiley), translated into several languages including Chinese, Polish, Indonesian, and Turkish, Branding 101 (Wiley),
translated into Russian, and Value Above Cost (Wharton School Publishing), which explains how marketing determines financial performance. He is frequently quoted in media such as the New York Times, Business Week, Advertising Age, WCBS, and Beijing’s China Economic Daily. His research concerns marketing return on investment and branding and marketing strategy. Don is the founder and president of
The Arrow Group, Ltd.®, a firm that provides consulting and training services in the areas of marketing and branding to companies
such as GE, Pfizer, IBM, Unilever, Citi, Boeing, Sony, Verizon, Pepsi, and DuPont.